Blog

Our Senior Director of Business Messaging Solutions talks chatbots

Our Chief Revenue Officer examines COVID and communications

Messaging’s march: entering a new era of customer communication

We have collated some of our most frequently asked questions to help you on your journey with Viber

We break down Business Messages, Chatbots and Communities

Learn how to get started to benefit both your business and customers

Get the low down from the RESHAPE event

Get the low down from our recent webinar with the World Health Organization

Reach the full potential of the holiday season through mobile marketing

Get the low down from our Viber for Business APAC webinar

Viber Chatbots are available as part of Infobip’s Cloud Contact Center and smart virtual assistant

Conversational commerce 101. How to use Rakuten Viber messaging solutions for conversational commerc

Rakuten Viber for Business reveals an increasing trend on brand-user communication

Discover the best Rakuten Viber solutions for user-brand interaction from our recent event in Greece

How Rakuten Viber for Business solutions help to stay connected with your customer anywhere anytime

Learn more about the new digital tools for brands from our recent workshop in Hungary

Reach your audience at all steps through Rakuten Viber Business Messages and Advertising Solutions

Mobile messaging marketing trends 2022: personalization, visual content, engagement, and more

Viber Business Messages and Viber Chatbots: advantages, how to use, and getting started

Discover how Rakuten Viber is shaping the future of messaging and c-commerce

What’s new and recent in messaging apps in 2022 and what it means for messenger marketing

Discover the latest messaging trends and success stories from Rakuten Viber's event in Manila

Rakuten Viber for banks. Customer engagement for banks, the types of messages

Learn about Rakuten Viber Chatbots and how businesses can benefit from integrating chatbots

Trends shaping the future of retail: m-commerce and c-commerce

Personalization in mobile marketing. Examples, CDP And Audience Segmentation, personalized content

Changes are dedicated to keeping a smooth customer experience and effective brand-user communication

Mobile marketing 101 for your e-commerce business

2023 marketing toolbox. Martech, adtech, the rise of personalization, SuperApps, and AI

Check Rakuten Viber for Business solutions and success stories presented at Digital Conference 2022

Find out more about Rakuten Viber solutions for brands from a recent event in Ho Chi Minh City

Black Friday 2022. Recommendations for marketers on best practices to stand out from the crowd

Conversational commerce 101. Understanding the basics of conversational commerce in messengers

What is a superapp? The power of superapps for marketing

The full list of events our team plans to attend or organize in the near future. Meet us there!

A Rakuten Viber guide to the holiday season 2022 - 2023 for marketers. Plan, execute, and evaluate

Brand building with Rakuten Viber. How to use the app for modern brand building

Rakuten Viber as a superapp for marketers. Features to boost performance across the marketing funnel

How to compete for customer attention. Top 10 recommendations from Rakuten Viber for marketers

Use Rakuten Viber to decrease cart abandonment rates. Learn how to increase conversions

The disciplines marketers need to delve into in 2023 to deliver value to their organizations

How to use Rakuten Viber for customer service and customer support around the purchase

Chatbot KPIs, case studies, conversational commerce, and more to know about chatbots in 2023

Pros, cons, and challenges of personalization. Opportunities for targeted content on Rakuten Viber

The benefits and challenges of conversational commerce. Rakuten Viber tools for c-commerce

Rakuten Viber and WhiteBIT cooperate on a football chatbot for the fans

The rise of content experiences: what it is, how to use, opportunities. Rakuten Viber content pros

How brands can use Rakuten Viber to connect with customers at every stage of the marketing funnel

The benefits of using Rakuten Viber messaging app marketing tools for FMCG companies

Learn how brands and users interacted in the app this year and what's to come in 2023

Importance of authenticity for brand marketing. Using Rakuten Viber to build a bond with consumers

How Rakuten Viber can increase sales. Top 10 advantages of Rakuten Viber for business

Lenses, Stickers, and the use of video on Rakuten Viber by businesses

How pharmaceutical companies and brands can use Rakuten Viber for marketing communications

Use Rakuten Viber for Business to improve customer engagement, drive sales, and diversify marketing

How to use Rakuten Viber products and solutions for successful holiday campaigns

Rakuten Viber suite of solutions and products for Awareness, Interest, Conversion, and Loyalty

The use of messaging apps for marketers in 2023

The use of messaging to increase sales, improve customer service, evolve marketing. Case studies

How e-commerce retailers can maximize conversions with Rakuten Viber's messaging and advertising

Discover what consumers expect from brands in retail and e-commerce

Explore Rakuten Viber's secure, user-friendly platform for banks

Learn how Rakuten Viber improves mobile messaging for businesses

Use Rakuten Viber’s features to enhance customer support and user experience

Boost engagement on Rakuten Viber with balanced content, chatbots, and personalized messaging

Discover Rakuten Viber's digital tools for every step of the customer journey and engagement

Discover how messaging apps like Rakuten Viber drive customer engagement and brand growth

Engage Generation Z via Rakuten Viber, understand their preferences, habits, and social media use

Discover how Rakuten Viber's Lenses, Stickers, and Chatbots can enhance your brand communication

Harness micro-moments with Rakuten Viber to boost customer engagement and satisfaction

Boost mobile commerce with Rakuten Viber messaging app

Discover how to use Viber for Business to optimize your retail marketing funnel

Discover more about Rakuten Viber for Business solutions for Vietnamese brands

Explore how Rakuten Viber for Business can transform your e-commerce strategy and direct marketing

Discover how to increase sales and engage customers during Black Friday with Rakuten Viber solutions

Discover how Viber Business Messages boost secure banking communication and integration

Review key mobile messaging marketing trends in 2023 and how Rakuten Viber makes the most of them

Rakuten Viber boosts digital transformation of Greek brands at Athens event

Discover the power of Viber Rich Business Messaging for the elevated customer experience

The Korean m-commerce company partners with Rakuten Viber to offer easy direct-into-chat gifting

Boost CX and loyalty with Rakuten Viber via ads, chatbots, personalized messages, and in-app calls

Rakuten Viber unveils new added-value features for users and brands in Vietnam

Discover how brands in Bulgaria can use Viber for Business solutions