Blog

Our Senior Director of Business Messaging Solutions talks chatbots

We have collated some of our most frequently asked questions to help you on your journey with Viber

To keep customers coming back for more, great customer care is a must

Now users can send photos and videos to businesses via Viber

Viber for Business extends “Pin-to-top” and “Reply” features in business chats

Learn how a mobile marketing strategy can turbocharge your business

Tennis influencer Samuel Begg explains effective management of Global Tennis Community on Viber

Get the low down from the RESHAPE event

Get the low down from our recent webinar with 8x8

Get the low down from our Viber for Business APAC webinar

Brands can send videos and users can copy code, emails and links within Viber Business Messages

Learn how to create successful mobile and messaging driven ad campaigns

Discover advantages and start benefiting from Viber Business Messages

Viber Chatbots are available as part of Infobip’s Cloud Contact Center and smart virtual assistant

Discover how to create personalized experiences for your clients with Viber Business Messages

Discover how to create rich, interactive customer experiences with Viber Business Messages

Discover how to protect your brand with an official Viber business account

Conversational commerce 101. How to use Rakuten Viber messaging solutions for conversational commerc

Rakuten Viber for Business reveals an increasing trend on brand-user communication

Discover the best Rakuten Viber solutions for user-brand interaction from our recent event in Greece

It’s time for companies to take their chats seriously

How Rakuten Viber for Business solutions help to stay connected with your customer anywhere anytime

Learn more about the new digital tools for brands from our recent workshop in Hungary

Discover how to get started on using Rakuten Viber Business Messages

Reach your audience at all steps through Rakuten Viber Business Messages and Advertising Solutions

In signing the EU Code of Conduct, Rakuten Viber continues its commitment to provide safe messaging

Mobile messaging marketing trends 2022: personalization, visual content, engagement, and more

Rakuten Viber business messages for retailers. Types of messages, benefits, and how to get started

Viber Business Messages and Viber Chatbots: advantages, how to use, and getting started

All about Rakuten Viber for Business solutions from the recent Viber media event in Algiers

Discover how Rakuten Viber is shaping the future of messaging and c-commerce

What’s new and recent in messaging apps in 2022 and what it means for messenger marketing

Discover the latest messaging trends and success stories from Rakuten Viber's event in Manila

Rakuten Viber for banks. Customer engagement for banks, the types of messages

Learn about Rakuten Viber Chatbots and how businesses can benefit from integrating chatbots

Mobile marketing trends 2022. Super apps, messenger marketing, location-based ads, and more

Trends shaping the future of retail: m-commerce and c-commerce

Personalization in mobile marketing. Examples, CDP And Audience Segmentation, personalized content

Mobile marketing 101 for your e-commerce business

What is personalized marketing? Rakuten Viber solutions to reach customers

2023 marketing toolbox. Martech, adtech, the rise of personalization, SuperApps, and AI

Tips for a successful Rakuten Viber campaign – be original, creative, and genuine in your approach

Rakuten Viber as a superapp for marketers. Features to boost performance across the marketing funnel

How to compete for customer attention. Top 10 recommendations from Rakuten Viber for marketers

The disciplines marketers need to delve into in 2023 to deliver value to their organizations

How to use Rakuten Viber for customer service and customer support around the purchase

Learn how Rakuten Viber helps local businesses to grow

Chatbot KPIs, case studies, conversational commerce, and more to know about chatbots in 2023

Pros, cons, and challenges of personalization. Opportunities for targeted content on Rakuten Viber

The benefits and challenges of conversational commerce. Rakuten Viber tools for c-commerce

Texting vs calling. Why people choose each. Messaging apps and superapps for people and businesses

Rakuten Viber launches two major new products: Commercial Account and Business Inbox

Lenses, Stickers, and the use of video on Rakuten Viber by businesses

How pharmaceutical companies and brands can use Rakuten Viber for marketing communications

Use Rakuten Viber for Business to improve customer engagement, drive sales, and diversify marketing

How to use Rakuten Viber products and solutions for successful holiday campaigns

Rakuten Viber suite of solutions and products for Awareness, Interest, Conversion, and Loyalty

The use of messaging apps for marketers in 2023

The use of messaging to increase sales, improve customer service, evolve marketing. Case studies

How e-commerce retailers can maximize conversions with Rakuten Viber's messaging and advertising

Rakuten Viber's 2023 global events showcasing SuperApp solutions for empowering brands, by market

Discover what consumers expect from brands in retail and e-commerce

Learn 5 tips for connecting with your customers via Rakuten Viber Business Messages

Discover how banks use Rakuten Viber for engaging content while maintaining clients' trust

Discover the power of visual content and how Rakuten Viber can enhance brand communication

Boost brand growth with Rakuten Viber Business Messages, a tool for enhanced customer interactions

Explore how Rakuten Viber for Business can transform your e-commerce strategy and direct marketing

Discover how Rakuten Viber Business Messages boost tourism communication and guest experience

Discover how collaboration between different messaging players can benefit the industry

Review key mobile messaging marketing trends in 2023 and how Rakuten Viber makes the most of them

Rakuten Viber launches a unique business tool, serving as an in-app call center

Discover the power of Viber Rich Business Messaging for the elevated customer experience

Reduce cart abandonment with Viber Business Messages. Discover effective tactics to recover lost sal

Learn about the latest updates for safe communications between businesses and customers