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Блог Viber product-evolution-chatbots

The ever-expanding chatbot: how bots help brands

Our Senior Director of Business Messaging Solutions talks chatbots

Блог Viber how-brands-can-find-the-most-secure-messaging-app-for-business-use

How brands can find the most secure messaging app for business use

Messaging’s march: entering a new era of customer communication

Блог Viber what-is-viber-for-business

What is Viber for Business? Your questions answered

We have collated some of our most frequently asked questions to help you on your journey with Viber

Блог Viber viber-business-messages-feature-updates-may2021

Viber Business Messages feature updates: May 2021

Now users can send photos and videos to businesses via Viber

Блог Viber viber-business-messages-feature-updates-july2021

Viber Business Messages feature updates: July 2021

Viber for Business extends “Pin-to-top” and “Reply” features in business chats

Блог Viber how-to-open-a-viber-business-account

How to open a Rakuten Viber business account

Learn how to get started to benefit both your business and customers

Блог Viber mobile-marketing-strategy-101

Mobile marketing strategy 101: mobile marketing and its benefits

Learn how a mobile marketing strategy can turbocharge your business

Блог Viber how-to-manage-and-benefit-from-your-viber-community

How to manage and benefit from your Viber Community

Tennis influencer Samuel Begg explains effective management of Global Tennis Community on Viber

Блог Viber rakuten-viber-8x8-webinar

Event recap: Rakuten Viber / 8x8 webinar

Get the low down from our recent webinar with 8x8

Блог Viber how-to-set-up-and-supercharge-your-mobile-marketing-strategy

Event recap: Viber for Business APAC webinar

Get the low down from our Viber for Business APAC webinar

Блог Viber new-viber-business-features-to-help-brands-succeed-in-2022

New Viber business features to help brands succeed in 2022

Brands can send videos and users can copy code, emails and links within Viber Business Messages

Блог Viber the-do-s-and-don-ts-of-mass-messenger-marketing

The Do's and Don'ts of Mass Messenger Marketing

Learn how to send Viber Business Messages that truly engage your audience

Блог Viber 10-tips-for-creating-a-successful-seasonal-ad-campaing

10 tips for creating a successful seasonal ad campaign

Learn how to create successful mobile and messaging driven ad campaigns

Блог Viber how-to-improve-your-customer-engagement-and-increase-sales-with-personalized-messages

How to improve your customer engagement and increase sales with personalized messages

Discover how to create personalized experiences for your clients with Viber Business Messages

Блог Viber business-messaging-for-brands-challenges-and-trends

Event recap: Business messaging for brands, challenges and trends

Learn about the new era of brand communication from our recent discussion at GSMA

Блог Viber conversation-not-monologue-engage-with-your-audience-on-viber

Conversation, Not Monologue: Engage with Your Audience on Viber

Discover how to create rich, interactive customer experiences with Viber Business Messages

Блог Viber why-are-official-accounts-in-messengers-so-important-for-your-company-s-reputation

Why are official accounts in messengers so important for your company's reputation?

Discover how to protect your brand with an official Viber business account

Блог Viber what-is-conversational-commerce

What is Conversational Commerce?

Conversational commerce 101. How to use Rakuten Viber messaging solutions for conversational commerc

Блог Viber viber-for-business-recap-how-brands-and-users-communicated-in-2021

Rakuten Viber for Business recap: How brands and users communicated in 2021

Rakuten Viber for Business reveals an increasing trend on brand-user communication

Блог Viber viber-live-from-athens-announcing-new-digital-tools-for-brands

Rakuten Viber live from Athens: Announcing new digital tools for brands

Discover the best Rakuten Viber solutions for user-brand interaction from our recent event in Greece

Блог Viber viber-offers-brands-a-three-month-free-trial-for-conversational-business-messages

Rakuten Viber offers brands a three-month free trial for Conversational Business Messages

It’s time for companies to take their chats seriously

Блог Viber staying-connected-with-your-customers-the-rising-importance-for-businesses

Staying Connected With Your Customers: The Rising Importance of Messaging for Businesses

How Rakuten Viber for Business solutions help to stay connected with your customer anywhere anytime

Блог Viber attract-interact-a-viber-networking-workshop-in-hungary

Attract & Interact: a Rakuten Viber networking workshop in Hungary

Learn more about the new digital tools for brands from our recent workshop in Hungary

Блог Viber what-are-viber-business-messages

What are Rakuten Viber Business Messages?

Discover how to get started on using Rakuten Viber Business Messages

Блог Viber connecting-with-your-audience-through-viber-at-all-steps-of-the-customer-journey

Connecting with your audience through Rakuten Viber at all steps of the customer journey

Reach your audience at all steps through Rakuten Viber Business Messages and Advertising Solutions

Блог Viber rakuten-viber-signs-eu-code-of-conduct-to-ensure-safety-and-security-for-its-users

Rakuten Viber signs EU Code of Conduct to ensure safety and security for its users

In signing the EU Code of Conduct, Rakuten Viber continues its commitment to provide safe messaging

Блог Viber messenger-marketing-top-business-trends-to-watch-in-2022

Messenger Marketing: Top Business Trends To Watch in 2022

Mobile messaging marketing trends 2022: personalization, visual content, engagement, and more

Блог Viber viber-business-solutions-for-retailers-how-to-increase-sales-and-engagement

Rakuten Viber Business Solutions for Retailers: How to Increase Sales and Engagement

Rakuten Viber business messages for retailers. Types of messages, benefits, and how to get started

Блог Viber improve-customer-service-with-viber-messaging-solutions

Improve customer service with Viber messaging solutions

Viber Business Messages and Viber Chatbots: advantages, how to use, and getting started

Блог Viber viber-live-from-algeria-the-business-side-of-the-popular-app

Rakuten Viber live from Algeria: the business side of the popular app

All about Rakuten Viber for Business solutions from the recent Viber media event in Algiers

Turning chats into brand love: Rakuten Viber live from Manila

Discover how Rakuten Viber is shaping the future of messaging and c-commerce

Блог Viber whats-next-for-messaging-apps-a-trend-towards-more-features-and-functionality

What's next for messaging apps: a trend towards more features and functionality

What’s new and recent in messaging apps in 2022 and what it means for messenger marketing

Блог Viber event-recap-the-future-of-messaging-in-the-philippines

Event recap: The Future of Messaging in the Philippines

Discover the latest messaging trends and success stories from Rakuten Viber's event in Manila

Блог Viber rakuten-viber-to-launch-payments-for-secure-app-based-transactions

Rakuten Viber to launch payments for secure app-based transactions

Rakuten Viber introduces a safe and secure digital payment solution

Блог Viber the-power-of-viber-for-banks-boosting-customer-engagement

The power of Rakuten Viber for banks: boosting customer engagement

Rakuten Viber for banks. Customer engagement for banks, the types of messages

Блог Viber the-chatbot-evolution-from-simple-interactions-to-sentient-like-conversations

The chatbot evolution: from simple interactions to sentient-like conversations

Learn about Rakuten Viber Chatbots and how businesses can benefit from integrating chatbots

Блог Viber trends-that-are-shaping-the-mobile-marketing-industry-right-now

Trends That Are Shaping the Mobile Marketing Industry Right Now

Mobile marketing trends 2022. Super apps, messenger marketing, location-based ads, and more

Блог Viber the-future-of-shopping-from-e-commerce-to-m-commerce-and-c-commerce

The Future of Shopping. From E-Commerce to M-Commerce and C-Commerce

Trends shaping the future of retail: m-commerce and c-commerce

Блог Viber viber-updates-its-chatbot-commercial-terms

Rakuten Viber Updates its Chatbot Commercial Terms

Changes are dedicated to keeping a smooth customer experience and effective brand-user communication

Блог Viber the-ultimate-guide-to-mobile-marketing-for-e-commerce-businesses

The Ultimate Guide to Mobile Marketing for E-Commerce Businesses

Mobile marketing 101 for your e-commerce business

Блог Viber one-to-one-marketing-in-the-age-of-privacy

One-to-One Marketing in the Age of Privacy

What is personalized marketing? Rakuten Viber solutions to reach customers

Блог Viber 2023-marketing-toolbox-martech-and-adtech-cdp-ai-superapp

2023 Marketing Toolbox: MarTech and AdTech, CDP, AI, SuperApp

2023 marketing toolbox. Martech, adtech, the rise of personalization, SuperApps, and AI

Блог Viber event-recap-rakuten-viber-at-digital-2022-in-serbia

Event recap: Rakuten Viber at Digital 2022 in Serbia

Check Rakuten Viber for Business solutions and success stories presented at Digital Conference 2022

Блог Viber 10-tips-for-an-effective-viber-messaging-campaign

10 Tips for an Effective Rakuten Viber Messaging Campaign

Tips for a successful Rakuten Viber campaign – be original, creative, and genuine in your approach

Блог Viber black-friday-2022-recommendations-for-marketers

Black Friday 2022: Recommendations for Marketers

Black Friday 2022. Recommendations for marketers on best practices to stand out from the crowd

Блог Viber the-power-of-customer-data-how-to-use-it-to-improve-your-marketing-efforts

The Power of Customer Data: How to Use It to Improve Your Marketing Efforts

The use of data for marketing campaigns. The benefits of using customer data. Privacy and security

Блог Viber the-future-of-messaging-starts-here

The future of messaging starts here

Rakuten Viber and Infobip take customer experience to the next level: an event recap

Блог Viber understanding-conversational-commerce

Understanding Conversational Commerce

Conversational commerce 101. Understanding the basics of conversational commerce in messengers

Блог Viber superapp-for-marketers-part-1-what-is-a-superapp

Superapp for Marketers. Part 1. What is a Superapp?

What is a superapp? The power of superapps for marketing

Блог Viber where-to-meet-viber-upcoming-events

Where to Meet Rakuten Viber: Upcoming Events

The full list of events our team plans to attend or organize in the near future. Meet us there!

Блог Viber a-step-by-step-guide-to-holiday-season-2022-2023

A Step-by-step Guide to Holiday Season 2022 - 2023

A Rakuten Viber guide to the holiday season 2022 - 2023 for marketers. Plan, execute, and evaluate

Brand Building, Evolved. Thousands of Micro Interactions

Brand building with Rakuten Viber. How to use the app for modern brand building

Блог Viber superapp-for-marketers-part-2-viber-a-trending-superapp

Superapp for Marketers. Part 2. Rakuten Viber – A Trending Superapp

Rakuten Viber as a superapp for marketers. Features to boost performance across the marketing funnel

Блог Viber competing-for-customer-attention

Competing For Customer Attention

How to compete for customer attention. Top 10 recommendations from Rakuten Viber for marketers

Блог Viber multifaceted-marketer

Multifaceted Marketer

The disciplines marketers need to delve into in 2023 to deliver value to their organizations

Блог Viber how-viber-for-business-can-help-with-customer-support

How Rakuten Viber for Business Can Help With Customer Support

How to use Rakuten Viber for customer service and customer support around the purchase

Блог Viber event-recap-rakuten-viber-strengthens-local-presence-in-cebu

Event recap: Rakuten Viber strengthens local presence in Cebu

Learn how Rakuten Viber helps local businesses to grow

Блог Viber the-evolution-of-chatbots

The Evolution of Chatbots

Chatbot KPIs, case studies, conversational commerce, and more to know about chatbots in 2023

Блог Viber the-benefits-of-personalization-how-tailoring-content-to-your-audience-can-improve-engagement-and-conversions

The Benefits of Personalization: How Tailoring Content to Your Audience Can Improve Engagement and Conversions

Pros, cons, and challenges of personalization. Opportunities for targeted content on Rakuten Viber

Блог Viber the-rise-of-conversational-commerce

The Rise Of Conversational Commerce

The benefits and challenges of conversational commerce. Rakuten Viber tools for c-commerce

Блог Viber do-people-love-texting-more-than-speaking

Do people love texting more than speaking?

Texting vs calling. Why people choose each. Messaging apps and superapps for people and businesses

Блог Viber beyond-messaging-viber-for-business-solutions-for-every-stage-of-your-marketing-funnel

Beyond Messaging. Rakuten Viber for Business Solutions for every stage of your marketing funnel

How brands can use Rakuten Viber to connect with customers at every stage of the marketing funnel

Блог Viber viber-messaging-solutions-for-fmcg

Rakuten Viber Messaging Solutions for FMCG

The benefits of using Rakuten Viber messaging app marketing tools for FMCG companies

Rakuten Viber in 2022: Trends defining the future of brand-user communication

Learn how brands and users interacted in the app this year and what's to come in 2023

Блог Viber 10-must-know-benefits-of-viber-for-business-for-marketing-and-sales

10 Must-Know Benefits of Rakuten Viber for Business for Marketing and Sales

How Rakuten Viber can increase sales. Top 10 advantages of Rakuten Viber for business

Блог Viber milestone-release-meet-commercial-account-and-business-inbox

Milestone Release: Meet Commercial Account and Business Inbox

Rakuten Viber launches two major new products: Commercial Account and Business Inbox

Блог Viber more-than-ads-discover-creative-tools-on-viber

More Than Ads. Discover Creative Tools on Rakuten Viber

Lenses, Stickers, and the use of video on Rakuten Viber by businesses

Блог Viber viber-business-messages-for-thepharmaceutical-industry

Rakuten Viber Business Messages for the Pharmaceutical Industry

How pharmaceutical companies and brands can use Rakuten Viber for marketing communications

Блог Viber viber-for-business-how-to-increase-engagement-and-drive-sales

Rakuten Viber for Business: How to Increase Engagement and Drive Sales

Use Rakuten Viber for Business to improve customer engagement, drive sales, and diversify marketing

Блог Viber holiday-marketing-with-viber-in-2023

Holiday Marketing with Rakuten Viber in 2023

How to use Rakuten Viber products and solutions for successful holiday campaigns

Блог Viber what-viber-tools-to-use-at-each-step-of-the-customer-journey

What Rakuten Viber Tools to Use at Each Step of the Customer Journey

Rakuten Viber suite of solutions and products for Awareness, Interest, Conversion, and Loyalty

Блог Viber the-power-of-conversation-how-messaging-apps-will-drive-marketing-in-2023

The Power of Conversation: How Messaging Apps Will Drive Marketing in 2023

The use of messaging apps for marketers in 2023

Блог Viber the-benefits-of-real-time-communication-for-businesses-increased-sales-and-improved-customer-service

The Benefits of Real-Time Communication for Businesses: Increased Sales and Improved Customer Service

The use of messaging to increase sales, improve customer service, evolve marketing. Case studies

Блог Viber maximize-conversions-and-performance-top-5-ideas-for-e-commerce-and-retailers

Maximize Conversions & Performance: Top-5 Ideas for E-commerce and Retailers

How e-commerce retailers can maximize conversions with Rakuten Viber's messaging and advertising

Блог Viber navigating-the-digital-transformation-trends-shaping-the-future-of-messaging-and-connectivity

Navigating the Digital Transformation: Trends Shaping the Future of Messaging and Connectivity

The state of the mobile industry in 2023: 5G, Fintech, OpenNet, Reality+, Digital Everything

Boost Your Brand with the Power of Business Inbox

Boost Your Brand with the Power of Business Inbox

Блог Viber what-does-the-launch-of-chatgpt-and-advancement-in-ai-mean-for-brands

What does the launch of ChatGPT and advancement in AI mean for brands

Explore AI's impact on the future of marketing and brand-customer interaction

Блог Viber empowering-brands-vibers-2023-global-events-spotlight-superapp-strategies-and-solutions

Empowering Brands: Rakuten Viber's 2023 Global Events Spotlight SuperApp Strategies and Solutions

Rakuten Viber's 2023 global events showcasing SuperApp solutions for empowering brands, by market

Блог Viber 5-atypical-retail-and-ecommerce-consumer-preferences-global-brands-need-to-know-about

5 Atypical Retail and eCommerce Consumer Preferences Global Brands Need to Know About

Discover what consumers expect from brands in retail and e-commerce

Блог Viber how-banks-can-use-viber-to-reach-out-to-young-generation

How Banks Can Use Rakuten Viber to Reach Out to Young Generation

Explore Rakuten Viber's secure, user-friendly platform for banks

Блог Viber how-mobile-messaging-marketing-is-transforming-the-way-businesses-communicate

How Mobile Messaging Marketing is Transforming the Way Businesses Communicate

Learn how Rakuten Viber improves mobile messaging for businesses

Блог Viber the-types-and-advantages-of-viber-business-messages

The Types and Advantages of Rakuten Viber Business Messages

Learn 5 tips for connecting with your customers via Rakuten Viber Business Messages

Блог Viber viber-solutions-for-brands-business-messages-chatbots-ads-lenses-stickers-and-business-inbox-feature

Rakuten Viber Solutions for Brands: Business Messages, Chatbots, Ads, Lenses, Stickers, and Business Inbox feature

Use Rakuten Viber’s features to enhance customer support and user experience

Блог Viber how-to-effectively-engage-your-audience-on-viber-without-overwhelming-them

How to Effectively Engage Your Audience on Rakuten Viber Without Overwhelming Them

Boost engagement on Rakuten Viber with balanced content, chatbots, and personalized messaging

Блог Viber no-more-missed-calls-how-viber-business-messages-make-customer-communication-easier-and-more-satisfying

No More Missed Calls: How Rakuten Viber Business Messages Make Customer Communication Easier and More Satisfying

Boost customer engagement with Rakuten Viber Business Messages; its benefits and integration steps

Блог Viber from-text-to-video-the-evolution-of-the-use-of-messaging-apps-by-the-financial-industry-and-beyond

From Text to Video: The Evolution of The Use of Messaging Apps by the Financial Industry and Beyond

Discover how banks use Rakuten Viber for engaging content while maintaining clients' trust

Блог Viber rakuten-viber-joins-forces-with-spotify-to-offer-premium-trial-to-music-platform

Rakuten Viber joins forces with Spotify to offer Premium trial to music platform

Spotify is leveraging Rakuten Viber’s key markets to drive growth in untapped regions

At the intersection of customer service, marketing, and brand building

Discover Rakuten Viber's digital tools for every step of the customer journey and engagement

Блог Viber the-impact-of-visual-content-how-messaging-apps-are-changing-the-way-we-connect

The Impact of Visual Content: How Messaging Apps Are Changing the Way We Connect

Discover the power of visual content and how Rakuten Viber can enhance brand communication

Блог Viber why-messaging-apps-should-be-1-choice-for-marketers

Why messaging apps should be #1 choice for marketers

Discover how messaging apps like Rakuten Viber drive customer engagement and brand growth

Rakuten Viber Business Messages: Essentials for Brand Growth

Boost brand growth with Rakuten Viber Business Messages, a tool for enhanced customer interactions

Блог Viber enhancing-customer-experience-in-transportation-logistics-with-viber-business-messages

Enhancing Customer Experience in Transportation & Logistics with Rakuten Viber Business Messages

Elevate customer experience in transportation and logistics with Rakuten Viber Business Messages

Блог Viber rakuten-viber-debuts-giant-leap-forward-in-global-strategy-with-its-toolkit-for-all-businesses

Rakuten Viber debuts giant leap forward in global strategy with its toolkit for all businesses

Rakuten Viber expands its overall strategy to empower businesses of every size

Блог Viber viber-for-business-live-from-vietnam-event-recap

Rakuten Viber for Business live from Vietnam: Event recap

Discover more about Rakuten Viber for Business solutions for Vietnamese brands

Блог Viber why-your-e-commerce-strategy-needs-rakuten-viber-a-path-to-success

Why Your E-commerce Strategy Needs Rakuten Viber: A Path to Success

Explore how Rakuten Viber for Business can transform your e-commerce strategy and direct marketing

Блог Viber rakuten-viber-ads-vs-traditional-advertising-efficiency-and-scale

Rakuten Viber Ads vs Traditional Advertising: Efficiency and Scale

Discover how Rakuten Viber Ads enhance reach, engagement, targeting, and ROI

Rakuten Viber expands its portfolio for brand-user interaction with Business Calls

Rakuten Viber launches a unique business tool, serving as an in-app call center

Блог Viber shaping-the-future-viber-for-business-exclusive-event-in-greece

Shaping the future: Viber for Business exclusive event in Greece

Rakuten Viber boosts digital transformation of Greek brands at Athens event

Блог Viber rakuten-expands-commitment-to-ukraine-with-new-office-in-kyiv

Rakuten Expands Commitment to Ukraine with New Office in Kyiv

Rakuten Viber now has an office in Kyiv, Ukraine, along with Rakuten Advertising and Rakuten Reward

Блог Viber starting-with-greece-rakuten-viber-launches-partner-excellence-program-for-advertising-companies

Starting with Greece: Rakuten Viber launches Partner Excellence Program for advertising companies

Rakuten Viber announces dynamic partner program to maximize advertising effectiveness

Блог Viber rakuten-viber-has-appointed-ilya-boshnyakov-as-country-director-in-ukraine

Rakuten Viber has appointed Ilya Boshnyakov as Country Director in Ukraine

Rakuten Viber reinforces its commitment to Ukraine by appointing its first Country Director

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