Discover the easy yet impactful way to launch your Viber Ads with our new self-service platform.

How to use Viber Ads Manager

The platform helps smaller advertisers run campaigns directly on Viber

Rakuten Viber introduces Viber Ads Manager for small and medium agencies and advertisers

Go beyond the Black Friday blast with these 5 proven use cases and examples.

Shopping season best practices with Viber Business Messages

Ready to enrich your business messaging? Find out how our new creative message type can help.

Viber Carousel Messages: Why, when, and how to use them

Fuel action with real-time insights using Viber's new, interactive business message format

Viber List Messages: Get actionable feedback with just one tap

Want to fast-track your way to brand visibility and growth? Find out how Viber Advertising Solutions can help.

Viber Advertising: Everything you need to know

Learn about Viber's vision for the future which we kicked off at our brand event in Athens, Greece.

Event recap: Viber Summer Connect in Athens

Learn more about the new interactive Viber Rich Business Messages 

Rakuten Viber expands Business Messaging suite with new Carousel and List message features

Explore strategies and Viber for Business solutions for impactful, goal-driven flash sale campaigns

How to run effective flash sale campaigns with Viber for Business

Learn how connecting your chatbot to Viber can take your CX to the next level

Viber Chatbots: Everything you need to know

Learn how Viber Business Messages help brands send personalized, timely back-in-stock alerts

Back-in-stock alerts: Boost sales with Viber Business Messages

Rakuten Viber team announces exciting updates for 2025

Event recap: The super app for your business growth in the Philippines

Rakuten Viber reveals how businesses and users worldwide interacted on the super app

Viber for Business 2024: Key results of the year

Discover how Rakuten Viber can help you set up the perfect Valentine's Day campaigns

Spread love and romance: Creative ways to use Rakuten Viber for Valentine's Day

Find out more about the new standard for Transactional Viber Business Messages and how to get started.

Transactional Message Templates: Everything You Need to Know

Learn what's new with Viber Business Messages this month - from new message formats to self-service options.

[May 2026] Viber Business Messages Updates

Learn how to turn conversational commerce into a revenue engine, based on research from Omdia.

Why messaging is failing 70% of retailers (and how to fix it)

Learn about our latest features and the launch of Transactional Message templates

Q2 Viber for Business product updates

Messaging at a crossroads: What the next decade of business conversations will look like

Learn more about the new advertising partnership

Rakuten Viber and Happydemics bridge the gap between ad impressions and human perception

Find out how Viber Business Messages trailblazed the way to better interactions between brands and customers.

From messages to meaningful conversations: 10 years of building Viber Business Messages

Advertisers are given extra confidence that their campaigns run in a suitable environment

Rakuten Viber strengthens tools to optimize ad placements and performance with DoubleVerify partnership

Convert holiday browsers into buyers with these proven Viber Advertising strategies.

Viber Advertising strategies for the shopping season

Learn how to make the most of your shopping season advertising

5 tips to maximize your holiday ads with Viber Ads Manager

small_image (26).png

thumbnail_image (26).png

image (26).png

Let's talk about how Viber can support your business goals

Go beyond the Black Friday blast with these proven use cases and examples. Download the playbook!

large_The Retail Messaging Playbook_Blog Main Graphic.png

medium_The Retail Messaging Playbook_Blog Main Graphic.png

small_The Retail Messaging Playbook_Blog Main Graphic.png

thumbnail_The Retail Messaging Playbook_Blog Main Graphic.png

The Retail Messaging Playbook_Blog Main Graphic.png

<p>Have you heard of the <strong>short attention span pandemic</strong>? Today, the <a target="_blank" rel="noopener noreferrer" href="https://economictimes.indiatimes.com/magazines/panache/is-your-attention-span-shrinking-with-every-scroll-new-study-reveals-a-shocking-decline-here-is-how-to-take-back-control/articleshow/121248355.cms">average person can focus on a single screen for just 47 seconds</a>, compared to 2.5 minutes in the early 2000s. On-demand content and experiences have led customers to expect one-click options from shopping to banking and even dating.</p><p>This shift has led brands to look for more efficient ways to engage and convert customers. And <a target="_blank" rel="noopener noreferrer" href="https://www.forbusiness.viber.com/en/blog/post/why-brands-need-to-embrace-super-apps/">super apps</a> are becoming central to the entire customer journey. That's why we <a target="_blank" rel="noopener noreferrer" href="https://www.forbusiness.viber.com/en/blog/post/rakuten-viber-unveils-carousel-and-list-business-messages/">recently launched</a> a new, creative business message type: <strong>Viber Carousel Messages</strong>.</p><p>Designed to enhance product discovery and streamline the purchasing process directly within the chat interface, Viber Carousel messages can be used across industries to drive action.</p><p>In this blog, we guide you through what this new message type is, how to use it to achieve optimal results, and the steps you can take to get started. Let’s dive in:</p><h2>What Are Viber Carousel Messages?</h2><p>Viber Carousel Messages are a new, creative business message type that allows brands to showcase up to 5 rich cards within a single message in the Viber app.</p><figure class="image"><img style="aspect-ratio:1842/898;" src="https://env-stage-hosting.s3.eu-central-1.amazonaws.com/viber_carousel_messages_specs_7af1f865b0.png" alt="viber-carousel-messages_specs.png" srcset="https://env-stage-hosting.s3.eu-central-1.amazonaws.com/thumbnail_viber_carousel_messages_specs_7af1f865b0.png 245w,https://env-stage-hosting.s3.eu-central-1.amazonaws.com/small_viber_carousel_messages_specs_7af1f865b0.png 500w,https://env-stage-hosting.s3.eu-central-1.amazonaws.com/medium_viber_carousel_messages_specs_7af1f865b0.png 750w,https://env-stage-hosting.s3.eu-central-1.amazonaws.com/large_viber_carousel_messages_specs_7af1f865b0.png 1000w," sizes="100vw" width="1842" height="898"><figcaption>Viber Carousel Message specifications</figcaption></figure><p>Each card can feature:</p><ul><li><strong>A product image</strong>: Showcase your offerings visually.</li><li><strong>Title and description</strong>: Provide concise and compelling information.</li><li><strong>Call-to-action (CTA) buttons</strong>: Direct customers to take specific actions, such as "View Details" or "Buy Now."</li></ul><p><a target="_blank" rel="noopener noreferrer" href="https://env-stage-hosting.s3.eu-central-1.amazonaws.com/Viber_Carousel_Messages_Onepager_cb52136d8d.pdf">Download one-pager</a></p><p>With Viber Carousel Messages, customers can browse multiple offers within a single message, tap on a CTA to view item details, and click through to complete a purchase directly on your website or app. The ability to power quick customer actions makes them ideal for product collections, seasonal campaigns, and promotions.</p><h2>Key benefits of using Viber Carousel Messages</h2><p>Viber Carousel Messages can help businesses:</p><ul><li><strong>Enhanced customer engagement</strong>: Interactive and visually appealing content captures customer attention and encourages interaction.</li><li><strong>Streamlined shopping experiences</strong>: Customers can explore multiple products and make purchases without leaving the app.</li><li><strong>Increased conversion rates</strong>: Direct CTAs guide customers toward desired actions, reducing friction in the purchasing process.</li><li><strong>Personalized interactions</strong>: Tailor carousel content to individual customer preferences and behaviors, fostering a more personalized experience.</li></ul><h2>Top use cases for Viber Carousel Messages</h2><p>Viber Carousel Messages are a versatile format that can serve a wide range of industries and customer engagement goals. Whether you're promoting products, services, or special offers, the swipeable, interactive card layout gives you more room to tell your story and more opportunities to drive action. Here are some of the most impactful ways businesses are already using them:</p><h3>Share new arrivals and back-in-stock alerts&nbsp;</h3><p>Viber Carousel Messages act as your digital shop window, perfect for featuring curated selections like bestsellers, seasonal picks, or new arrivals in a neat, scrollable format. They’re also ideal for letting customers know when a favourite product is back in stock or to showcase exciting new arrivals. Each card links directly to its page, making it easy for customers to browse and buy instantly, tapping into fresh interest as soon as it sparks.</p><figure class="image"><img style="aspect-ratio:1500/844;" src="https://env-stage-hosting.s3.eu-central-1.amazonaws.com/viber_carousel_messages_new_arrivals_3864afdf75.jpg" alt="viber carousel messages_new arrivals.jpg" srcset="https://env-stage-hosting.s3.eu-central-1.amazonaws.com/thumbnail_viber_carousel_messages_new_arrivals_3864afdf75.jpg 245w,https://env-stage-hosting.s3.eu-central-1.amazonaws.com/small_viber_carousel_messages_new_arrivals_3864afdf75.jpg 500w,https://env-stage-hosting.s3.eu-central-1.amazonaws.com/medium_viber_carousel_messages_new_arrivals_3864afdf75.jpg 750w,https://env-stage-hosting.s3.eu-central-1.amazonaws.com/large_viber_carousel_messages_new_arrivals_3864afdf75.jpg 1000w," sizes="100vw" width="1500" height="844"><figcaption>Example of promoting new arrivals using Viber Carousel Messages</figcaption></figure><h3>Drive urgency with flash sales and limited-time offers</h3><p>Nothing sparks action like a great deal that’s about to disappear. Carousels are perfect for showcasing multiple discounted items or special offers in one go, with clear CTAs like “Only Today” or “Shop Now.” You can even add countdown visuals to amplify that sense of urgency and encourage customers to act fast.</p><figure class="image"><img style="aspect-ratio:1500/844;" src="https://env-stage-hosting.s3.eu-central-1.amazonaws.com/viber_carousel_messages_limited_time_offers_256ba04d66.jpg" alt="viber carousel messages_limited time offers.jpg" srcset="https://env-stage-hosting.s3.eu-central-1.amazonaws.com/thumbnail_viber_carousel_messages_limited_time_offers_256ba04d66.jpg 245w,https://env-stage-hosting.s3.eu-central-1.amazonaws.com/small_viber_carousel_messages_limited_time_offers_256ba04d66.jpg 500w,https://env-stage-hosting.s3.eu-central-1.amazonaws.com/medium_viber_carousel_messages_limited_time_offers_256ba04d66.jpg 750w,https://env-stage-hosting.s3.eu-central-1.amazonaws.com/large_viber_carousel_messages_limited_time_offers_256ba04d66.jpg 1000w," sizes="100vw" width="1500" height="844"><figcaption>Example of sharing limited-time offers using Viber Carousel Messages</figcaption></figure><h3>Help customers compare options and make decisions</h3><p>Buying decisions often come down to comparing choices side by side. Use carousels to lay out different plans, packages, products, or service tiers clearly. For example, you can highlight key features of each option with simple visuals and “Learn More” or “Subscribe Now” buttons, making it effortless for customers to choose what fits them best.</p><figure class="image"><img style="aspect-ratio:1500/844;" src="https://env-stage-hosting.s3.eu-central-1.amazonaws.com/viber_carousel_messages_bundle_promotions_f075620e29.jpg" alt="viber carousel messages_bundle promotions.jpg" srcset="https://env-stage-hosting.s3.eu-central-1.amazonaws.com/thumbnail_viber_carousel_messages_bundle_promotions_f075620e29.jpg 245w,https://env-stage-hosting.s3.eu-central-1.amazonaws.com/small_viber_carousel_messages_bundle_promotions_f075620e29.jpg 500w,https://env-stage-hosting.s3.eu-central-1.amazonaws.com/medium_viber_carousel_messages_bundle_promotions_f075620e29.jpg 750w,https://env-stage-hosting.s3.eu-central-1.amazonaws.com/large_viber_carousel_messages_bundle_promotions_f075620e29.jpg 1000w," sizes="100vw" width="1500" height="844"><figcaption>Example of sharing bundle promotions using Viber Carousel Messages</figcaption></figure><h3>Personalize promotions and reward loyalty</h3><p>Your loyal customers want to feel special. Carousels can be used to deliver personalised offers, exclusive discounts, or loyalty rewards tailored to different segments of your audience. For example, show them what they can redeem with their points, or surprise them with member-only perks – building stronger relationships and driving repeat purchases.</p><figure class="image"><img style="aspect-ratio:1500/844;" src="https://env-stage-hosting.s3.eu-central-1.amazonaws.com/viber_carousel_messages_recommendations_d683fa323f.jpg" alt="viber carousel messages_recommendations.jpg" srcset="https://env-stage-hosting.s3.eu-central-1.amazonaws.com/thumbnail_viber_carousel_messages_recommendations_d683fa323f.jpg 245w,https://env-stage-hosting.s3.eu-central-1.amazonaws.com/small_viber_carousel_messages_recommendations_d683fa323f.jpg 500w,https://env-stage-hosting.s3.eu-central-1.amazonaws.com/medium_viber_carousel_messages_recommendations_d683fa323f.jpg 750w,https://env-stage-hosting.s3.eu-central-1.amazonaws.com/large_viber_carousel_messages_recommendations_d683fa323f.jpg 1000w," sizes="100vw" width="1500" height="844"><figcaption>Example of sending personalized recommendations via Viber Carousel Messages</figcaption></figure><h3>Promote add-on services and upgrades</h3><p>People love extras that make life easier. Use carousels to feature add-on services like roaming packs, device insurance, premium delivery, or entertainment bundles. This not only increases average order value but also helps customers discover offerings they might not have known you had.</p><figure class="image"><img style="aspect-ratio:1500/844;" src="https://env-stage-hosting.s3.eu-central-1.amazonaws.com/viber_carousel_mesages_cross_sell_upsell_eebd34c968.jpg" alt="viber carousel mesages_cross-sell upsell.jpg" srcset="https://env-stage-hosting.s3.eu-central-1.amazonaws.com/thumbnail_viber_carousel_mesages_cross_sell_upsell_eebd34c968.jpg 245w,https://env-stage-hosting.s3.eu-central-1.amazonaws.com/small_viber_carousel_mesages_cross_sell_upsell_eebd34c968.jpg 500w,https://env-stage-hosting.s3.eu-central-1.amazonaws.com/medium_viber_carousel_mesages_cross_sell_upsell_eebd34c968.jpg 750w,https://env-stage-hosting.s3.eu-central-1.amazonaws.com/large_viber_carousel_mesages_cross_sell_upsell_eebd34c968.jpg 1000w," sizes="100vw" width="1500" height="844"><figcaption>Example of using Viber Carousel Messages fora. cross-sell or upsell campaign</figcaption></figure><h2>Best practices for using Viber Carousel Messages</h2><p>Effective carousels go beyond aesthetic appeal; they align with your brand identity, capture user attention instantly, and deliver tailored offers that drive action. Below are key best practices to ensure your Viber Carousel Messages are optimized to achieve your campaign goals:</p><ul><li>Maintain visual consistency (colors, style, branding) across all cards</li><li>Incorporate emojis and visual elements</li><li>Use high-quality photos</li><li>Personalize offers per customer segment</li><li>Keep CTA text clear and action-oriented</li><li>Test and refine your carousels</li></ul><h2>Get started with Viber Carousel Messages</h2><p>Ready to set up promotions that convert? Here's how to get started with Viber Carousel Messages:</p><ol><li><strong>Talk to your Rakuten Viber account manager</strong> to learn how these messages can align with your business goals.</li><li>Or, <strong>set it up through one of our trusted messaging partners </strong>— they'll help you build, manage, and optimize your campaigns.<br>&nbsp;</li></ol>

medium_viber carousel blog graphics.jpg

small_viber carousel blog graphics.jpg

thumbnail_viber carousel blog graphics.jpg

viber carousel blog graphics.jpg

<p>In the era of instant communication, customers expect speed, simplicity, and convenience — especially when interacting with brands. And notifications with interactive buttons, quick replies, or polls drive <a target="_blank" rel="noopener noreferrer" href="https://moldstud.com/articles/p-maximizing-app-engagement-through-interactive-push-notifications?utm_source=chatgpt.com">up to 30% higher interaction rates</a> compared to standard alerts.</p><p>That’s why <a target="_blank" rel="noopener noreferrer" href="https://www.forbusiness.viber.com/en/blog/post/rakuten-viber-unveils-carousel-and-list-business-messages/">we recently introduced</a> a new, interactive business message format: <strong>Viber List Messages</strong>.</p><p>Designed to streamline customer interactions, Viber List Messages enable brands to gather clear, actionable responses with just one tap.</p><p>Read on to learn more about this new feature and the different ways you can use it to reach your business communication goals.</p><h2>What are Viber List Messages?</h2><p>Viber List Messages are an interactive business message format designed to add efficiency, speed, and high engagement to your customer communication.</p><p>This new message type streamlines decision-making processes, enabling you to present up to five predefined response options in a single message. Instead of typing a reply, your customers can simply tap an option, and that selection is sent back to your brand as their response.</p><p><img src="https://env-stage-hosting.s3.eu-central-1.amazonaws.com/viber_list_messages_specs_5acbd3e9cd.png" alt="viber-list-messages_specs.png" srcset="https://env-stage-hosting.s3.eu-central-1.amazonaws.com/thumbnail_viber_list_messages_specs_5acbd3e9cd.png 245w,https://env-stage-hosting.s3.eu-central-1.amazonaws.com/small_viber_list_messages_specs_5acbd3e9cd.png 500w,https://env-stage-hosting.s3.eu-central-1.amazonaws.com/medium_viber_list_messages_specs_5acbd3e9cd.png 750w,https://env-stage-hosting.s3.eu-central-1.amazonaws.com/large_viber_list_messages_specs_5acbd3e9cd.png 1000w," sizes="100vw" width="1842" height="898"></p><p>Here’s a quick overview of the key functionalities:</p><ul><li>Customers can only select one response.</li><li>Responses are sent instantly to the business, enabling fast follow-up or action.</li><li>No need for open-ended typing or confusion — the brand guides the conversation.</li></ul><p><a target="_blank" rel="noopener noreferrer" href="https://env-stage-hosting.s3.eu-central-1.amazonaws.com/Viber_List_Messages_One_pager_ec4e8acac8.pdf"><strong>Download the one-pager</strong></a></p><p>Whether it’s confirming a booking, choosing a delivery time, or sharing a preference, Viber List Messages make communication faster, clearer, and easier for both parties.</p><p>Consumers want conversations with brands to feel as natural and friction-free as messaging a friend. While businesses are embracing conversational commerce and chat-based services to help capture input, direct next steps, and keep the conversation moving.</p><h2>Key benefits of using Viber List Messages</h2><p>By replacing open-ended questions with structured, tap-to-choose options, brands can speed up conversations and gather consistent, actionable data. Here’s how Viber List Messages can create smarter, faster customer experiences:</p><ul><li><strong>Improve response rates:</strong> Predefined options make it easier for users to reply, and more likely that they will.</li><li><strong>Reduce friction:</strong> No typing required. Customers just tap a response.</li><li><strong>Guide the conversation:</strong> Brands can steer users toward specific choices or next steps.</li><li><strong>Speed up service:</strong> Faster replies lead to quicker resolution and higher customer satisfaction.</li><li><strong>Consistent data:</strong> With structured responses, businesses receive clean, uniform input that’s easy to process, resulting in higher efficiency with fewer human errors.</li></ul><h2>Top use cases for Viber List Messages</h2><p>Viber List Messages are designed to simplify decision-making and remove barriers in the customer journey, all while collecting structured responses that are easy to act on.&nbsp;</p><p>Here are three key ways you can reduce friction and increase engagement with this new format:</p><h3>Bookings, orders, and appointments</h3><p>From confirming a hotel stay to scheduling a bank visit, customers can quickly confirm, reschedule, or upgrade their bookings, increasing efficiency and satisfaction.</p><p>Examples:</p><ul><li>Confirm or change delivery or appointment times</li><li>Select room upgrades, service tiers, or add-ons</li><li>Choose store locations, pickup windows, or check-in preferences</li></ul><h3>Post-purchase engagement</h3><p>Viber List Messages keep customers engaged, even after they’ve completed their purchase, with quick-access options to rewards, reviews, or repeat purchases.</p><p>Examples:</p><ul><li>Redeem loyalty points or select rewards</li><li>Leave a review or satisfaction rating</li><li>Reorder frequently purchased items</li></ul><h3>Customer service and support</h3><p>Whether it's choosing the right support topic, resolving common issues, or following up on a previous issue, customers can get what they need faster and without long wait times by choosing from a pre-defined list of next steps.</p><p>Examples:</p><ul><li>Select issue type before speaking with an agent</li><li>Choose preferred return or refund options</li><li>Share feedback with structured post-service surveys</li></ul><h2>Viber List Messages use cases by industry</h2><p>If you want to go beyond the basics, there are several ways to tailor these messages to your industry or business goal. Here are a few examples:</p><h3>Retail and eCommerce</h3><ul><li><a target="_blank" rel="noopener noreferrer" href="https://www.forbusiness.viber.com/en/blog/post/back-in-stock-alerts-viber-business-messages/"><strong>Back-in-stock</strong></a><strong> notifications: </strong>When a previously sold-out item becomes available, customers can quickly select their preferred size or color to complete their purchase with fewer steps.</li><li><strong>Returns and exchanges:</strong> Simplify the return process by letting customers select the reason for return, preferred resolution (exchange, refund, store credit), and return method.</li></ul><h3>Banking and Financial Services</h3><ul><li><strong>Personalized banking experiences: </strong>Guide customers who express interest in a product, such as a loan or credit card, to the appropriate department or representative based on their selected needs.</li><li><strong>Account services and updates:</strong> Automate routine tasks by prompting customers to choose from a list of common requests, such as updating contact information, ordering a new card, or setting up direct deposit.</li></ul><h3>Travel and Hospitality</h3><ul><li><strong>Check-in confirmations:</strong> Encourage customers to confirm reservations, select check-in times, or request special services such as airport transfers or early check-ins.</li><li><strong>Service selection:</strong> Enable guests to select preferred room upgrades, add-on experiences such as spa packages or breakfast, or provide quick feedback during their stay with just one tap.</li></ul><h3>Telecom and Utilities</h3><ul><li><strong>New customer onboarding:</strong> Empower new customers to set up their services, such as activating a SIM, setting up voicemail, or linking their account, with a checklist of tasks.</li><li><strong>Bill payment and reminders:</strong> Reduce late payments by giving customers quick access to billing options, such as paying now, setting a reminder, or viewing detailed charges.</li></ul><h3>Delivery and Logistics</h3><ul><li><strong>Delivery time and location preferences: </strong>Reduce failed delivery attempts and improve operational efficiency by enabling customers to confirm or reschedule delivery windows, choose alternate drop-off locations, or opt for contactless delivery.</li><li><strong>Package tracking options: </strong>Make it easy for customers to choose how they’d like to receive tracking updates, whether via message notifications, email, or through a link to a live tracking page, so they can stay informed without needing to ask.</li></ul><h2>Viber List Messages best practices</h2><p>To make the most impact, your list messages should do more than just deliver information; they should guide, attract, and connect with your audience. That's why it’s important to get the details right. Below, we’ve put together a set of best practices:</p><ul><li>Keep lists short and focused</li><li>Incorporate emojis and visual elements</li><li>Ensure lists are scannable and easy to comprehend</li><li>Provide clear instructions and guidance</li><li>Consider the context and audience</li><li>Test and refine your lists</li></ul><h2>How to get started with Viber List Messages</h2><p>Getting started with Viber List Messages is quick and simple:</p><ul><li><strong>Talk to your</strong> <strong>Rakuten Viber account manager</strong>: They'll help you identify the right use cases and integrate List Messages into your communication flow.</li><li><strong>Set up through our trusted </strong><a target="_blank" rel="noopener noreferrer" href="https://www.forbusiness.viber.com/en/messaging-partners/"><strong>messaging partners</strong></a>: Our partners can support everything from template creation to delivery tracking and automation.</li></ul><p>Aren’t using Viber Business Messages yet? <a target="_blank" rel="noopener noreferrer" href="https://share.hsforms.com/7451889/844b64f4-4c98-4d6b-818f-165a36de8b2f">Talk to us to get started</a>.<br>&nbsp;</p>

Fuel action with real-time insights using Viber's new, interactive business message format. Learn more!

Viber List Messages: Key benefits and examples

medium_viber carousel blog graphics (6).jpg

small_viber carousel blog graphics (6).jpg

thumbnail_viber carousel blog graphics (6).jpg

viber carousel blog graphics (6).jpg

What is the pin-to-top feature on Viber?

viber-icon.svg

linkedin-icon.svg

facebook-icon.svg

x-icon.svg

mail-icon.svg

link-icon.svg

Communications APIs, unified communications and contact centers

Leading Conversational AI and CX Automation Platform

Global communications platform for messaging, verification, and fraud prevention

Omnichannel business messaging platform for marketing, sales & support

Creating OS and application software for business digitalization

Operating globally through telecom partnerships, providing tailored messaging solutions and support

Seamlessly integrate GenAI agents and live support for superior CX

Omnichannel CPaaS with Viber at its core - trusted by 5,000+ enterprises

Peacom is a powerful messaging platform designed for telcos and enterprises.

Soprano brings over 30 years of experience with enterprise-level secure messaging to each of our clients. That’s why over 25 Global Fortune 500 companies trust us with their mission-critical messaging applications every year. Discover what we do!

Global messaging provider connecting businesses worldwide.

AI-driven digital platform for business messaging and customer engagement.

Advanced Voice: Turn calls into profits. Connect the future. 

Platform for automating communication, customer acquisition and retention for business

Intergo Telecom powers global SMS, Voice, and Call Center solutions.

Fortis Communications provides global Voice and Messaging services.

Expert Viber partner delivering cost-effective, high-conversion messaging.

Enterprise-grade Conversational AI for seamless customer messaging

Nikita Mobile LLC is a leading mobile marketing and e-commerce company

Positive specializes in IT solutions, complex AI assistants, and chatbots

Smicos: AI-powered chatbot to boost sales, streamline management, and more.

klink.cloud is a leading omnichannel customer engagement platform provider

Custom software solutions, staff augmentation, R&D and MVP development

Build the future communication for global mobile operators and enterprises

Enable novel customer experiences with Generative AI chatbots

Top 3 Mobile Marketing agency in Vietnam, offering fast, diverse solutions

We provide SMS A2P to Apac pacific region and fintech solution

The Globally Connected Customer Engagement Platform

Omnichannel messaging provider for business communication

Develop omni-channel messaging campaign through Viber, RCS, What's Up

WayMore Marketing Intelligence Suite helps marketers achieve their goals.

Ommichannel platform to communicate worldwide

Swift Technology specializes in Fintech, Vas SMS & custom software dev

Digital enabler, specialized in Chatbots, Messaging and Engagement

A leading service provider in Myanmar's TMT (Telecom, Media, and Technology) industry since 2003

Different Solutions for different ways of communication

Corporation in technology and international business, telecommunication and information solutions.

Omnichannel platform with built-in phone, webchat, email, tickets, etc.

Digital Solution Provider, Chatbot development and Customer support

A Leading telecom company, GSMA certified Voice carrier and SMS hub, MEF & ITU member

Automate sales, marketing, and support with Terra's smart AI technology

Communication platform helping brands build connected customer experiences.

VMG is the first licensed International Telecom company in Myanmar.

A holistic messaging and digital agency for messaging solutions

First in AI and c-commerce, we provide innovative messaging solutions

URBO is B2B SaaS company for the creative and recreational industries

Founded in 2006, Logate in Podgorica delivers IT solutions for telecoms and banks

Removing communication complexities, so you can succeed.

Omnichannel platform for customer support teams

Multichannel messaging platform for successful business communication

SparrowSMS: Leading Bulk SMS provider in Nepal and Global Enterprise Messaging

Digital transformation and engagement services, AI chatbots, smart cities and fintech applications

Enterprise solutions platform for communications, payments, CRM and marketing

A global cloud communications platform for all your mobile marketing needs

We offer digital tools: SMS, OTT, Virtual PBX, CRM, AI BOT, Contact Center

Enterprise chatbot provider with high-end AI and cross-industry communication know-how

Optimised two-way communication between management and employees

Providing mobile services to banks and financial institutions in Nepal

Omnichannel communication platform for modern businesses to delight customers

Platform to automate marketing, ecommerce, service operations and support in messengers

Grow your audience, engage your customers, automate your messages - across multiple channels

Hybrid Chat, Conversational Marketing and Customer Automation

360 agency building Viber chatbot solutions

Integrated solutions provider from advertising sales, marketing, branding to production

Custom chatbot developer with a focus on informative, communicative, awareness and E-commerce

User-friendly chatbot builder for popular messengers, without programming knowledge

Communication platform to keep in touch with your frontline employees

Designing and executing integrated digital, analytic and marketing solutions

Software development company specialising in web, mobile, chatbot and tech consulting

Software development company from UI/UX & Design to product development and IT consulting

Creating chatbots that people actually love!

Making communications and communities for brands: B2C & D2C messaging, chatbots, campaigns

Providers of Cloud Communication Platforms (CPaaS) for Enterprises, OTT players & Telecom operators

IMEDIA is operating in the field of providing value-added services on telecommunications platforms.

Optimizing communication channels, from businesses to customers

Customized bot development and analytics tools

AI & Chatbots + Omnichannel platform for customer service in messengers

CM.com is global leader in cloud software for conversational commerce

Omnichannel enterprise messaging solutions

One of the biggest companies on the business communication market in Russia and CIS

We offer digital transformation services and global vendor software solutions

Omnichannel communication platform for business messaging globally

Infosintez: Integrated platform for SMS, Viber, email, and chatbots, chat center

What is the pin-to-top feature on Viber?

Related articles

Let's talk about how Viber can support your business goals