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The ever-expanding chatbot: how bots help brands
Our Senior Director of Business Messaging Solutions talks chatbots
What is Viber for Business? Your questions answered
We have collated some of our most frequently asked questions to help you on your journey with Viber
Viber Business Messages feature updates: May 2021
Now users can send photos and videos to businesses via Viber
Viber Business Messages feature updates: July 2021
Viber for Business extends “Pin-to-top” and “Reply” features in business chats
How to open a Rakuten Viber business account
Learn how to get started to benefit both your business and customers
6 tips for holiday season mobile marketing
Reach the full potential of the holiday season through mobile marketing
Rakuten Viber remains stable, providing quality services for both users and brands
Rakuten Viber’s services are stable and working without technical issues
What are Rakuten Viber Business Messages?
Discover how to get started on using Rakuten Viber Business Messages
Connecting with your audience through Rakuten Viber at all steps of the customer journey
Reach your audience at all steps through Rakuten Viber Business Messages and Advertising Solutions
Messenger Marketing: Top Business Trends To Watch in 2022
Mobile messaging marketing trends 2022: personalization, visual content, engagement, and more
Rakuten Viber Business Solutions for Retailers: How to Increase Sales and Engagement
Rakuten Viber business messages for retailers. Types of messages, benefits, and how to get started
Improve customer service with Viber messaging solutions
Viber Business Messages and Viber Chatbots: advantages, how to use, and getting started
What's next for messaging apps: a trend towards more features and functionality
What’s new and recent in messaging apps in 2022 and what it means for messenger marketing
The power of Rakuten Viber for banks: boosting customer engagement
Rakuten Viber for banks. Customer engagement for banks, the types of messages
The chatbot evolution: from simple interactions to sentient-like conversations
Learn about Rakuten Viber Chatbots and how businesses can benefit from integrating chatbots
The Future of Shopping. From E-Commerce to M-Commerce and C-Commerce
Trends shaping the future of retail: m-commerce and c-commerce
2023 Marketing Toolbox: MarTech and AdTech, CDP, AI, SuperApp
2023 marketing toolbox. Martech, adtech, the rise of personalization, SuperApps, and AI
Competing For Customer Attention
How to compete for customer attention. Top 10 recommendations from Rakuten Viber for marketers
How Rakuten Viber for Business Can Help With Customer Support
How to use Rakuten Viber for customer service and customer support around the purchase
The Evolution of Chatbots
Chatbot KPIs, case studies, conversational commerce, and more to know about chatbots in 2023
Rakuten Viber Business Messages for the Pharmaceutical Industry
How pharmaceutical companies and brands can use Rakuten Viber for marketing communications
What Rakuten Viber Tools to Use at Each Step of the Customer Journey
Rakuten Viber suite of solutions and products for Awareness, Interest, Conversion, and Loyalty
The Benefits of Real-Time Communication for Businesses: Increased Sales and Improved Customer Service
The use of messaging to increase sales, improve customer service, evolve marketing. Case studies
Maximize Conversions & Performance: Top-5 Ideas for E-commerce and Retailers
How e-commerce retailers can maximize conversions with Rakuten Viber's messaging and advertising
5 Atypical Retail and eCommerce Consumer Preferences Global Brands Need to Know About
Discover what consumers expect from brands in retail and e-commerce
No More Missed Calls: How Rakuten Viber Business Messages Make Customer Communication Easier and More Satisfying
Boost customer engagement with Rakuten Viber Business Messages; its benefits and integration steps
At the intersection of customer service, marketing, and brand building
Discover Rakuten Viber's digital tools for every step of the customer journey and engagement
Faster Customer Service and Lower Costs: How Rakuten Viber Business Messages Make It Happen
Improve customer service and engagement using efficient Rakuten Viber Business Messages
The Ultimate Guide to Viber for Business for Retail Brands
Discover how to use Viber for Business to optimize your retail marketing funnel
Personalizing Guest Experience and Driving Direct Bookings with Rakuten Viber Business Messages in the Travel, Tourism, and Hospitality Industry
Discover how Rakuten Viber Business Messages boost tourism communication and guest experience
Rakuten Viber expands its portfolio for brand-user interaction with Business Calls
Rakuten Viber launches a unique business tool, serving as an in-app call center
7 ways to level up your holiday marketing with Rakuten Viber
Set up your holiday marketing campaign on Rakuten Viber to increase reach, conversions, and loyalty
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Rakuten Viber’s solution wins the MEFFYS 2023 Payments Award
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Maximize Conversions & Performance: Top-5 Ideas for E-commerce and Retailers
Navigating the Digital Transformation: Trends Shaping the Future of Messaging and Connectivity
Boost Your Brand with the Power of Business Inbox
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