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The ever-expanding chatbot: how bots help brands
Our Senior Director of Business Messaging Solutions talks chatbots
Event recap: GSMA WAS#13
Watch Viber's roundtable at GSMA WAS#13
What is Viber for Business? Your questions answered
We have collated some of our most frequently asked questions to help you on your journey with Viber
How messaging platforms created a decade of digital connections
Our CRO Cristina Constandache looks at 10 years of Rakuten Viber
Viber Business Messages feature updates: May 2021
Now users can send photos and videos to businesses via Viber
Viber as a brand communication channel
We break down Business Messages, Chatbots and Communities
Event recap: Capacity Messaging & SMS World
Get the low down from the Capacity Messaging & SMS World
Rakuten Viber Partners with Snap to Bring AR Lenses to its Messaging Platform
Rakuten Viber and Snap will bring AR Lenses to Viber video messaging and photos
Viber Business Messages feature updates: July 2021
Viber for Business extends “Pin-to-top” and “Reply” features in business chats
How to open a Rakuten Viber business account
Learn how to get started to benefit both your business and customers
Mobile marketing strategy 101: mobile marketing and its benefits
Learn how a mobile marketing strategy can turbocharge your business
How to manage and benefit from your Viber Community
Tennis influencer Samuel Begg explains effective management of Global Tennis Community on Viber
Event recap: International Telecoms Week 2021
Get the low down from Capacity's International Telecoms Week
Event recap: RESHAPE
Get the low down from the RESHAPE event
Event recap: Rakuten Viber / 8x8 webinar
Get the low down from our recent webinar with 8x8
Event recap: Viber for Business APAC webinar
Get the low down from our Viber for Business APAC webinar
New Viber business features to help brands succeed in 2022
Brands can send videos and users can copy code, emails and links within Viber Business Messages
The Do's and Don'ts of Mass Messenger Marketing
Learn how to send Viber Business Messages that truly engage your audience
10 tips for creating a successful seasonal ad campaign
Learn how to create successful mobile and messaging driven ad campaigns
Top Benefits of Viber Business Messages
Discover advantages and start benefiting from Viber Business Messages
How to improve your customer engagement and increase sales with personalized messages
Discover how to create personalized experiences for your clients with Viber Business Messages
Event recap: Business messaging for brands, challenges and trends
Learn about the new era of brand communication from our recent discussion at GSMA
Conversation, Not Monologue: Engage with Your Audience on Viber
Discover how to create rich, interactive customer experiences with Viber Business Messages
Why are official accounts in messengers so important for your company's reputation?
Discover how to protect your brand with an official Viber business account
What is Conversational Commerce?
Conversational commerce 101. How to use Rakuten Viber messaging solutions for conversational commerc
Rakuten Viber for Business recap: How brands and users communicated in 2021
Rakuten Viber for Business reveals an increasing trend on brand-user communication
Rakuten Viber live from Athens: Announcing new digital tools for brands
Discover the best Rakuten Viber solutions for user-brand interaction from our recent event in Greece
Rakuten Viber offers brands a three-month free trial for Conversational Business Messages
It’s time for companies to take their chats seriously
Staying Connected With Your Customers: The Rising Importance of Messaging for Businesses
How Rakuten Viber for Business solutions help to stay connected with your customer anywhere anytime
Attract & Interact: a Rakuten Viber networking workshop in Hungary
Learn more about the new digital tools for brands from our recent workshop in Hungary
What are Rakuten Viber Business Messages?
Discover how to get started on using Rakuten Viber Business Messages
Connecting with your audience through Rakuten Viber at all steps of the customer journey
Reach your audience at all steps through Rakuten Viber Business Messages and Advertising Solutions
Rakuten Viber signs EU Code of Conduct to ensure safety and security for its users
In signing the EU Code of Conduct, Rakuten Viber continues its commitment to provide safe messaging
Messenger Marketing: Top Business Trends To Watch in 2022
Mobile messaging marketing trends 2022: personalization, visual content, engagement, and more
Rakuten Viber Business Solutions for Retailers: How to Increase Sales and Engagement
Rakuten Viber business messages for retailers. Types of messages, benefits, and how to get started
Improve customer service with Viber messaging solutions
Viber Business Messages and Viber Chatbots: advantages, how to use, and getting started
Rakuten Viber live from Algeria: the business side of the popular app
All about Rakuten Viber for Business solutions from the recent Viber media event in Algiers
Turning chats into brand love: Rakuten Viber live from Manila
Discover how Rakuten Viber is shaping the future of messaging and c-commerce
What's next for messaging apps: a trend towards more features and functionality
What’s new and recent in messaging apps in 2022 and what it means for messenger marketing
Event recap: The Future of Messaging in the Philippines
Discover the latest messaging trends and success stories from Rakuten Viber's event in Manila
The power of Rakuten Viber for banks: boosting customer engagement
Rakuten Viber for banks. Customer engagement for banks, the types of messages
The chatbot evolution: from simple interactions to sentient-like conversations
Learn about Rakuten Viber Chatbots and how businesses can benefit from integrating chatbots
Trends That Are Shaping the Mobile Marketing Industry Right Now
Mobile marketing trends 2022. Super apps, messenger marketing, location-based ads, and more
The Future of Shopping. From E-Commerce to M-Commerce and C-Commerce
Trends shaping the future of retail: m-commerce and c-commerce
The Rise of Personalization in Mobile Marketing
Personalization in mobile marketing. Examples, CDP And Audience Segmentation, personalized content
The Ultimate Guide to Mobile Marketing for E-Commerce Businesses
Mobile marketing 101 for your e-commerce business
One-to-One Marketing in the Age of Privacy
What is personalized marketing? Rakuten Viber solutions to reach customers
2023 Marketing Toolbox: MarTech and AdTech, CDP, AI, SuperApp
2023 marketing toolbox. Martech, adtech, the rise of personalization, SuperApps, and AI
Event recap: Rakuten Viber at Digital 2022 in Serbia
Check Rakuten Viber for Business solutions and success stories presented at Digital Conference 2022
10 Tips for an Effective Rakuten Viber Messaging Campaign
Tips for a successful Rakuten Viber campaign – be original, creative, and genuine in your approach
Black Friday 2022: Recommendations for Marketers
Black Friday 2022. Recommendations for marketers on best practices to stand out from the crowd
The Power of Customer Data: How to Use It to Improve Your Marketing Efforts
The use of data for marketing campaigns. The benefits of using customer data. Privacy and security
The future of messaging starts here
Rakuten Viber and Infobip take customer experience to the next level: an event recap
Understanding Conversational Commerce
Conversational commerce 101. Understanding the basics of conversational commerce in messengers
Superapp for Marketers. Part 1. What is a Superapp?
What is a superapp? The power of superapps for marketing
Where to Meet Rakuten Viber: Upcoming Events
The full list of events our team plans to attend or organize in the near future. Meet us there!
A Step-by-step Guide to Holiday Season 2022 - 2023
A Rakuten Viber guide to the holiday season 2022 - 2023 for marketers. Plan, execute, and evaluate
Brand Building, Evolved. Thousands of Micro Interactions
Brand building with Rakuten Viber. How to use the app for modern brand building
Superapp for Marketers. Part 2. Rakuten Viber – A Trending Superapp
Rakuten Viber as a superapp for marketers. Features to boost performance across the marketing funnel
Competing For Customer Attention
How to compete for customer attention. Top 10 recommendations from Rakuten Viber for marketers
How Rakuten Viber for Business Can Help With Customer Support
How to use Rakuten Viber for customer service and customer support around the purchase
Event recap: Rakuten Viber strengthens local presence in Cebu
Learn how Rakuten Viber helps local businesses to grow
The Evolution of Chatbots
Chatbot KPIs, case studies, conversational commerce, and more to know about chatbots in 2023
The Benefits of Personalization: How Tailoring Content to Your Audience Can Improve Engagement and Conversions
Pros, cons, and challenges of personalization. Opportunities for targeted content on Rakuten Viber
The Rise Of Conversational Commerce
The benefits and challenges of conversational commerce. Rakuten Viber tools for c-commerce
Do people love texting more than speaking?
Texting vs calling. Why people choose each. Messaging apps and superapps for people and businesses
Beyond Messaging. Rakuten Viber for Business Solutions for every stage of your marketing funnel
How brands can use Rakuten Viber to connect with customers at every stage of the marketing funnel
Rakuten Viber in 2022: Trends defining the future of brand-user communication
Learn how brands and users interacted in the app this year and what's to come in 2023
10 Must-Know Benefits of Rakuten Viber for Business for Marketing and Sales
How Rakuten Viber can increase sales. Top 10 advantages of Rakuten Viber for business
Milestone Release: Meet Commercial Account and Business Inbox
Rakuten Viber launches two major new products: Commercial Account and Business Inbox
More Than Ads. Discover Creative Tools on Rakuten Viber
Lenses, Stickers, and the use of video on Rakuten Viber by businesses
Rakuten Viber Business Messages for the Pharmaceutical Industry
How pharmaceutical companies and brands can use Rakuten Viber for marketing communications
Rakuten Viber for Business: How to Increase Engagement and Drive Sales
Use Rakuten Viber for Business to improve customer engagement, drive sales, and diversify marketing
Holiday Marketing with Rakuten Viber in 2023
How to use Rakuten Viber products and solutions for successful holiday campaigns
What Rakuten Viber Tools to Use at Each Step of the Customer Journey
Rakuten Viber suite of solutions and products for Awareness, Interest, Conversion, and Loyalty
The Power of Conversation: How Messaging Apps Will Drive Marketing in 2023
The use of messaging apps for marketers in 2023
The Benefits of Real-Time Communication for Businesses: Increased Sales and Improved Customer Service
The use of messaging to increase sales, improve customer service, evolve marketing. Case studies
Maximize Conversions & Performance: Top-5 Ideas for E-commerce and Retailers
How e-commerce retailers can maximize conversions with Rakuten Viber's messaging and advertising
Navigating the Digital Transformation: Trends Shaping the Future of Messaging and Connectivity
The state of the mobile industry in 2023: 5G, Fintech, OpenNet, Reality+, Digital Everything
Boost Your Brand with the Power of Business Inbox
Boost Your Brand with the Power of Business Inbox
What does the launch of ChatGPT and advancement in AI mean for brands
Explore AI's impact on the future of marketing and brand-customer interaction
Empowering Brands: Rakuten Viber's 2023 Global Events Spotlight SuperApp Strategies and Solutions
Rakuten Viber's 2023 global events showcasing SuperApp solutions for empowering brands, by market
5 Atypical Retail and eCommerce Consumer Preferences Global Brands Need to Know About
Discover what consumers expect from brands in retail and e-commerce
How Banks Can Use Rakuten Viber to Reach Out to Young Generation
Explore Rakuten Viber's secure, user-friendly platform for banks
How Mobile Messaging Marketing is Transforming the Way Businesses Communicate
Learn how Rakuten Viber improves mobile messaging for businesses
The Types and Advantages of Rakuten Viber Business Messages
Learn 5 tips for connecting with your customers via Rakuten Viber Business Messages
Rakuten Viber Solutions for Brands: Business Messages, Chatbots, Ads, Lenses, Stickers, and Business Inbox feature
Use Rakuten Viber’s features to enhance customer support and user experience
How to Effectively Engage Your Audience on Rakuten Viber Without Overwhelming Them
Boost engagement on Rakuten Viber with balanced content, chatbots, and personalized messaging
No More Missed Calls: How Rakuten Viber Business Messages Make Customer Communication Easier and More Satisfying
Boost customer engagement with Rakuten Viber Business Messages; its benefits and integration steps
From Text to Video: The Evolution of The Use of Messaging Apps by the Financial Industry and Beyond
Discover how banks use Rakuten Viber for engaging content while maintaining clients' trust
At the intersection of customer service, marketing, and brand building
Discover Rakuten Viber's digital tools for every step of the customer journey and engagement
The Impact of Visual Content: How Messaging Apps Are Changing the Way We Connect
Discover the power of visual content and how Rakuten Viber can enhance brand communication
Why messaging apps should be #1 choice for marketers
Discover how messaging apps like Rakuten Viber drive customer engagement and brand growth
Adapting to the rise of Generation Z: Strategies for engaging the growing wave of consumers
Engage Generation Z via Rakuten Viber, understand their preferences, habits, and social media use
Rakuten Viber Business Messages: Essentials for Brand Growth
Boost brand growth with Rakuten Viber Business Messages, a tool for enhanced customer interactions
Enhancing Customer Experience in Transportation & Logistics with Rakuten Viber Business Messages
Elevate customer experience in transportation and logistics with Rakuten Viber Business Messages
Faster Customer Service and Lower Costs: How Rakuten Viber Business Messages Make It Happen
Improve customer service and engagement using efficient Rakuten Viber Business Messages
Mobile Commerce: How Messaging Apps are Driving Sales and Conversions
Boost mobile commerce with Rakuten Viber messaging app
Why Your E-commerce Strategy Needs Rakuten Viber: A Path to Success
Explore how Rakuten Viber for Business can transform your e-commerce strategy and direct marketing
Personalizing Guest Experience and Driving Direct Bookings with Rakuten Viber Business Messages in the Travel, Tourism, and Hospitality Industry
Discover how Rakuten Viber Business Messages boost tourism communication and guest experience
Enhancing Security & Efficiency: Revolutionizing Banking Communications through Viber Business Messages
Discover how Viber Business Messages boost secure banking communication and integration
Recap: Key Discussions at MEF CONNECTS Omnichannel 2023
Discover how collaboration between different messaging players can benefit the industry
2023 Recap: Top Mobile Messaging Marketing Trends
Review key mobile messaging marketing trends in 2023 and how Rakuten Viber makes the most of them
Shaping the future: Viber for Business exclusive event in Greece
Rakuten Viber boosts digital transformation of Greek brands at Athens event
Recovering Lost Sales: Reducing Cart Abandonment with Viber Business Messages
Reduce cart abandonment with Viber Business Messages. Discover effective tactics to recover lost sal
Rakuten Viber reveals new superapp features for trusted brand-user communication in Hungary
Viber for Business team shows how the app develops solutions to meet the needs of brands and users
Global app goes local: Recap of Rakuten Viber events in Vietnam
Rakuten Viber unveils new added-value features for users and brands in Vietnam
Rakuten Viber achieves SOC 2 Type II certification
Our commitment to top security and user privacy is recognized at the highest level
Rakuten Viber launches new security solutions for businesses
Learn about the latest updates for safe communications between businesses and customers
Event recap: The Super App for All Your Business Needs in Bulgaria
Discover how brands in Bulgaria can use Viber for Business solutions
7 ways to level up your holiday marketing with Rakuten Viber
Set up your holiday marketing campaign on Rakuten Viber to increase reach, conversions, and loyalty
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The Power of Conversation: How Messaging Apps Will Drive Marketing in 2023
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Rakuten Viber’s solution wins the MEFFYS 2023 Payments Award
How to use Rakuten Viber Lenses. A guide for marketers
Maximize Conversions & Performance: Top-5 Ideas for E-commerce and Retailers
Navigating the Digital Transformation: Trends Shaping the Future of Messaging and Connectivity
Boost Your Brand with the Power of Business Inbox
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